Privacy Policy

At Comuni AI Ltd, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, tools, and services. By using our platform, you agree to the practices outlined below.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Full name
Email address
Phone number
Social media handles (e.g. LinkedIn)
Billing address and payment information

B. Business Information

Company name
Website URL
Industry type
CRM or platform integrations (where applicable)

C. Technical & Usage Data

IP address
Browser type and version
Device type
Pages visited, time on site, and navigation behavior

D. Outreach & Platform Data

Uploaded lead data
Message engagement (open/click rates)
Scheduled bookings and user interactions through our automation tools

2. How We Use Your Data

We use your information to:

Deliver and manage our AI and automation services
Personalize your experience with tailored content and offers
Provide support and respond to inquiries
Improve website functionality and performance
Send service updates and marketing communications
Comply with legal obligations and ensure platform security

3. Sharing Your Information

We do not sell your personal data. We may share it in the following ways:

With trusted service providers (e.g. hosting platforms, CRM tools, payment processors)
With your explicit consent
To comply with legal requirements
In the event of a business transfer or merger

All third parties are required to respect the security of your data and to treat it in accordance with the law.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

Analyze user behavior and improve our services
Save session preferences and login details
Measure performance of campaigns and site content

You can manage your cookie preferences through your browser settings at any time.

5. Data Security

We take your data seriously. Comuni AI implements:

SSL encryption for secure browsing
Restricted access to sensitive information
Regular monitoring and updates to security protocols
Secure servers and data encryption for stored information

6. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing of your data
Withdraw consent for marketing at any time

7. Third-Party Services

Our site may include links to external websites or tools (such as Calendly, Stripe, LinkedIn, etc.). We are not responsible for the privacy policies or practices of those third parties. Please review their policies directly.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we learn that we have, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically. If changes are significant, we will notify you directly via email or on our website.